Customer Facilities
Car Parking
With 13,000 free parking spaces, you'll always find a safe place to leave your car at Lakeside.
All of our car parks have been given the secure car parks awards. We have mobile car park assistants who are on hand to help, and help points located throughout our car parks.
Visit the Park Mark website for more information.
Parent and Child
All our car parks provide easy, safe and direct access into the centre for shoppers with little ones. There are 38 Parent and Child space in Car Park Red, over levels 1 and 2 plus 8 more spaces in Car Park 5.
Shopping trolley parks
If you're food shopping at Marks & Spencer, you'll find trolley parks throughout the car parks to return your trolley to once you have unloaded your shopping.
Remember you will need a £1 coin.
Disabled parking
We also have 305 spaces reserved especially for disabled shoppers in Car Park 10 (also known as Car Park Blue), and other dedicated spaces in Car Park 3, Car Park 9. and Car Park 11.
Electric Car Charging
Lakeside has introduced electric car recharge points for customers to recharge their electric or plug-in hybrid cars during their shopping trip.
The charging points are simple to find and simple to use, with recharging cables and access keys free to hire direct from Lakeside's Shopmobility service on Level 1 by the entrance of Car Park 10 (also known as Car Park Blue).
To collect your key and cable you will need to present two forms of identification, such as a passport and utility bill.
